Frequently asked questions
• All Payments are non-refundable.
• Patrons must submit via email (info@canvasstudioboston.com) a request for a reschedule or cancelation no less than 48hrs prior to the start time of the Event.
• If you are seeing a cancellation within 48 hrs of your scheduled start time we are happy to isssue you a voucher in the amount of your ticket purchase (minus any fees). Monetary refunds will not be issued. Last minute bookings are held to this policy in its entirety.
• Vouchers are valid for one calendar year from issuance.
• Vouchers will not be reissued once used.
FOR THE PURCHASE & CONSUMPTION OF ALCOHOL- Drinks are not included in ticket pricing unless explicitly disclosed. Proper & Valid state issued ID is required to purchase & consume alcohol. We cannot except expired, photographed or paper copies of identification.
Please note that only guests 21+ are permitted to consume alcohol on the premises. No Exceptions.