Cancellation Policy

• My guests & I arrived later than expected for a private booking. Can we extend the hours to make up for the time we missed? Unfortunately, we are unable to extend time given the scheduling parameters in the studio. You can preplan to extend your party time by inquiring about purchasing additional hours when you submit your inquiry. • Can I reserve a date with lesser deposit We will not accept initial deposit • Can I pay my remaining balance on arrival? We will not accept final payments on arrival. All balances must be settled in advance of your party set up. • Can I bring food & non alcoholic beverages? Food & non alcoholic beverages are welcomed unless it is otherwise noted during your pre-booking screener. We ask that you limit your food options to appetizers or pizza. We can recommend a host of culturally diverse restaurant for brunch, lunch or dinner style seated meal. • What’s included in my booking? Your booking includes all of the detailed items noted in you selected package option, a private studio rental for the confirmed timeframe, music & art materials. We do not provide decor, tableware (cups, plates, spoons, knifes, candles etc.), food or beverages. Visit our neighboring convenience store to pick up any materials you may have forgotten. • I paid for guests that cancelled last minute. Can I be refunded or credited for the empty seats? Each private booking is tailored to the requests of the host. We began prep for your party once your initial deposit is made. Canvas Studio does not hold liability for guest that no show or arrive outside of the allocated painting window. If you are unsure about your headcount we encourage you to book the minimum & add guests as firm confirmation come in. We will not issue refunds or credits for guests that ultimately don’t attend your party. • I have a photograph of my ID in my phone. Can I purchase alcohol with this? Proper & Valid state issued ID is required and must be presented in person on site to purchase & consume alcohol. We cannot except expired, photographed or paper copies of identification. • Can I bring my own alcoholic beverages ? Canvas Studio is not a BYOB establishment. Patrons may not consume alcoholic beverages the studio. • Can I leave my minor child(ren) while I step out to grab a few things? The team at Canvas Studio is not responsible for the oversight or supervision of minor children. Children may not be left unattended.

Contact Details

• Canvas Studio Boston, Fairmount Avenue, Hyde Park, MA, USA

  8572030143

  info@canvasstudioboston.com